Shipping Policy (UK)

At Marques-Jaxon, we’re committed to fast, reliable delivery — so you can enjoy your order as soon as possible.

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Free UK Delivery

We offer free UK delivery on all orders over £30.
For orders under £30, standard shipping rates apply and will be shown at checkout.

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Dispatch Times

Orders are typically dispatched within 1–2 working days.
You’ll receive a confirmation email with tracking details once your order is on the way.

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Delivery Timeframes

Our standard delivery takes approximately 3 working days from dispatch.
Please allow extra time during peak seasons, public holidays, or extreme weather.

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Tracking Your Order

All orders are shipped via tracked delivery.
You’ll receive a tracking number as soon as your package is dispatched, so you can follow its progress to your door.

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Missed Deliveries & Address Issues

Please ensure your shipping address is accurate at checkout.
If a delivery is missed or returned to us due to incorrect or incomplete information, we may need to charge for re-delivery.

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Lost or Delayed Parcels

If your parcel hasn’t arrived within 7 working days of dispatch, contact us and we’ll investigate promptly.

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International Shipping

We currently ship within the UK only. For international enquiries, please contact us at: cookkatie40@gmail.com

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Questions?

If you need support with your order or delivery, get in touch with us at:
📧 cookkatie40@gmail.com

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Thank you for choosing Marques-Jaxon.

 

We’re here to make your shopping experience smooth from checkout to delivery.